Some of the most essential teams in the freight transportation industry often go unnoticed, but they’re the unsung heroes who keep trailers in peak condition. That’s why we’re proud to celebrate the first National Technician Appreciation Week, celebrating the men and women who keep the workhorses of the road running efficiently , ensuring goods are delivered to businesses and worksites across the country.
Great Dane technicians are a vital part of this effort, not only with what they do, but how they accomplish each job at hand. Our training program is unique in our industry, offering a level of excellence that stands far above the basic standards. It’s the only training program of its kind offered by an original equipment trailer manufacturer that fulfills the accredited training design requirements of the National Institute for Automotive Service Excellence (ASE).
So, when a fleet manager sends a driver to one of our Aftermarket centers, they feel confident that the service they’ll receive is nothing less than first-rate.
What is the Great Dane Aftermarket Certified Training (ACT) Program?
Our training is designed for professional trailer technicians involved in the daily manufacture, maintenance, and repair, of all of our products including Great Dane flatbeds, dry vans, and refrigerated trailers, as well as refrigerated and dry freight truck bodies. We provide real-world, hands-on experience, combined with coursework, to develop highly skilled technicians who can handle a variety of challenges with skill and logic.
How Does the ACT Program Set Our Technicians Apart?
Our ACT certification stands out because of its approval by ASE through CASE accreditation, a voluntary program for organizations that provide continuing education to working automotive technicians. This means that our ACT Program has been reviewed against industry standards.
Our training materials and methods have been developed with the same commitment to excellence that we apply to our products and services. Our constant goal is to provide end-to-end service that not only delights our customers but exceeds their expectations. We equip our technicians to do much more than just complete tasks. Every part of our product development, from manufacturing to repair and maintenance, is held to the highest standards.
Expertise, Excellence, and Aftermarket Certified Technicians
Our ACT program provides extensive training that does more than simply validate knowledge and skills. The program has been developed with a formal structure, using skilled and experienced trainers to guide trainees. Technical skill sets are evaluated against established guidelines, ensuring consistency and excellence.
The ACT program has three levels. Each level requires technicians to complete a specialty or group of specialties before moving to the next certification.
- Technician: Requires completion of theory courses and practical training on the job
- Specialist: Requires completion of advanced theory courses and practical training on the job for a specialty
- Master: Specialty certification in undercarriage and one other specialty area (refrigerated, dry van, or both)
Each certification represents a new milestone for our technicians, and many tell us they appreciate the opportunity to be challenged while advancing their careers.
Why Trailer Technicians are Vital to the Industry
During National Technician Appreciation Week—and always—we’re grateful for the dedication and skills our technicians bring to work each day. Their expertise and commitment to excellence are a testament to Great Dane’s legacy of American craftsmanship upheld with high quality service and products.
Simply put, we recognize that the quality of our Aftermarket service is just as important as the quality products we offer. So, here’s to our technicians! We couldn’t delight our customers without their contributions.
Start Your Career as a Specialized Trailer Technician
Are you ready to join the next generation of trailer technicians?
The Great Dane Aftermarket Certified Technician Program offers the opportunity to gain industry-recognized certifications and build a rewarding career. Whether you’re just starting or looking to advance your technical skills, our ACT program provides the knowledge and tools needed for success.
Start your career at Great Dane today!
